Shipping policy

Thank you for shopping with BIRTHRIGHTUMPOLAR LLC. We are committed to delivering your orders efficiently and providing a smooth experience. Please review our shipping policy below.

1. Processing Time

Orders are typically processed within 2–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Carriers

We use trusted shipping providers such as FedEx and UPS to deliver your orders safely and on time.

3. Shipping Cost

We offer free shipping on all orders, regardless of order size or weight.

4. International Shipping

We currently ship to Canada and the United Kingdom.

Please note that any customs duties, taxes, or import charges are the responsibility of the customer.

5. Estimated Delivery Time

United States: 8–13 business days
International: 14–16 business days

Delivery times may vary depending on your location and external factors.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this number to track your shipment status.

7. Customs, Duties, and Taxes

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees.

8. Shipping Address

Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

9. Lost or Stolen Packages

BIRTHRIGHTUMPOLAR LLC is not responsible for lost or stolen packages once they have been marked as delivered.
If this occurs, please contact the shipping carrier directly for assistance.